Privacy Policy

At Cansa we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.cansa.ae, purchase our products, or engage with us. Please read this policy carefully to understand our practices regarding your personal information.

  1. Information We Collect

We may collect and process the following types of information:

    • Personal Information: Name, email address, phone number, shipping address, and payment details when you make a purchase.
    • Non-Personal Information: Browser type, IP address, device type, and cookies to enhance your browsing experience.
 
  1. How We Use Your Information

We use the information we collect to:

    • Process your orders and provide customer support.
    • Improve our website, products, and customer service.
    • Send promotional materials, newsletters, WhatsApp , SMS and direct calls and updates.
    • Comply with legal obligations and prevent fraud.
 
  1. Sharing Your Information

We do not sell or share your personal information with third parties except:

    • To trusted service providers (e.g., payment processors, shipping companies) who assist us in delivering our products.
    • If required by law, or to protect our rights and comply with legal processes.
 
  1. Cookies and Tracking Technologies

We use cookies to:

    • Remember your preferences.
    • Provide a personalized shopping experience.
    • Analyze website traffic and user behavior.

You can control cookies through your browser settings.

  1. Security

We implement appropriate security measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security of your data.

  1. Your Rights

You have the right to:

    • Access, update, or delete your personal information.
    • Lodge a complaint with a data protection authority if you believe your data is being misused.
 
  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions, feel free to contact us at info@cansa.ae .